It’s time to look at the design of your self-assessment system
For many providers, November is the time of year for putting to bed their long and involved self-assessment process. Staff are happy that they’ve finally got through the panel interrogations, the quality manager has advertised the annual programme of QIP review dates, and all is well with the world. But is it? The self-assessment process can go wrong at so many stages, from the culture that surrounds it, to the precise words used in its text. Here are a few […]
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