The RED System
On Thursday, September 16th, my open training session will be on the CCQI RED System. This is a replacement for traditional accountability-style observation processes and it’s without doubt the most powerful and transformational training we do. Just as with children, quality improvement professionals shouldn’t have favourite providers, but I’m afraid I do. East Coast College suffered the wrath of inspectors for 20 years – can you imagine what that must have felt like? Constantly being told by the Big O […]
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