My favourite precis yet
At the end of a full day looking at writing self-assessment reports and using low-level, volatile data indicators, a delegate came up to me to say goodbye. He thanked me for a very enjoyable and thought provoking day, and said he could sum everything up in just four words:
‘Strength is recognising weakness’.
Definitely my favourite precis yet. Does your organisation truly celebrate the discovery of issues? There is surely no healthier state in which quality improvement can flourish.